Third-Party Sources (ERP, CRM, etc.)

Access your contacts from your third-party sources within Teams

To add contacts from third-party sources (e.g., your ERP, CRM, etc.) you need an additional service to synchronize them into M365. For best compatibility with Easy Directory's synch function, we recommend to use TwinCap First's M365 Contact Synch solution. Learn more under https://twincapfirst.ch/o365-kontakt-synchronisation

Advantages

• Manage your contacts only in one source (no duplicate data)

• Quick access to contact information from your third-party sources

• Start a call or a chat without barriers

• Include valuable information through custom attributes

• ...and many more.

Learn how it works