Third-Party Sources (ERP, CRM, etc.)

Access your contacts from your third-party sources within Teams

To add contacts from third-party sources (e.g., your ERP, CRM, etc.) you need to purchase an additional service to synchronize them into M365. You can find TwinCap First's M365 Contact Synch here. Follow the instructions on the website to get the service and set it up.

Advantages

• Manage your contacts only in one source (no duplicate data)

• Quick access to contact information from your third-party sources

• Start a call or a chat without barriers

• Include valueable information through custom attributes

• ... and many more.

Learn how it works